Buona Reviews

Buona has an overall rating of 3.8 based on 43 reviews. Customer feedback on Buona is mixed: Buona reviewers highlight positive aspects like user-friendly interface, diverse product selection, competitive pricing and excellent customer service, which strongly appeal to tech-savvy shoppers looking for quality products at good prices. However, Buona is often criticized for its limited shipping options, occasional stock issues, and slow response times.

3.8/5.0

43 reviews

5 Stars

8

4 Stars

6

3 Stars

4

2 Stars

4

1 Star

0

All Buona Reviews (43)
rachelgould7208
May 15, 2026
"Tasty Food, Slight Delay"
the food was really tasty. The only downside was that the setup arrived a bit late, but overall it was still a good experience
Andrea.sanders
May 13, 2026
"Delivery’s been reliably solid"
I’ve ordered from buona.com a handful of times now, and it’s been smooth each time. The food usually gets here right on time, sometimes a little early, and it’s packed well enough that everything is still warm when it shows up. Haven’t had anything missing so far either, which I definitely appreciate. Nothing flashy, just easy and dependable, so I’ll probably keep using it
TiffanyDavidson_04
May 13, 2026
"Works When It Wants To"
It really depends on the location. Some places seem to work fine, but others are hit or miss. It’s one of those things that works when it wants to, which gets frustrating when you’re expecting a consistent experience.
MichaelPalmer
May 12, 2026
"Portions were a little disappointing"
The food tasted fine, but the portions were literally smaller than I expected for the price. I ordered from Buona thinking I’d get a bit more, especially with the sandwich and fries. No real complaints about the flavor, but I was still hungry after eating. Overall, it wasn’t bad, but it wasn’t anything amazing either.
amy.Love
May 11, 2026
"Pretty quick, though maybe a bit too basic"
It was quick and simple enough, so I can’t really complain too much. That said, it kind of felt like they didn’t put a ton of effort into explaining things or making the process feel polished.
robert-Hong
May 06, 2026
"Customer service was actually really helpful"
I had a small issue with my order and reached out, not really sure if I was overthinking it, but they got back to me quickly. The person I spoke with was friendly and fixed everything without making it feel like a hassle. that kind of support makes a difference, right? I really appreciated it
Bernard-bledsoe
April 29, 2026
"Late delivery and not much help from tracking"
My food showed up late, which was frustrating. I kept checking the tracking, but it didn’t really help much, like it barely gave me any useful updates. I was just waiting and waiting without knowing what was going on.
billygranier1735
April 26, 2026
"Food Was Ready, Shocking I Know"
The food was ready when I got there and everything went smoothly. No real issues to complain about, which is apparently a rare luxury these days.
EverettRambo_21
April 26, 2026
"Hot, Fresh, and Really Good"
The beef was hot, fresh, and tasted great, and the fries were good too. with an order like this, serving it lukewarm or stale would’ve been totally preventable, but they got it right
AnnIturbe_96
April 14, 2026
"My food showed up fast…"
My food showed up fast, which was a nice surprise. Based on this order, it seems like they’re generally good about getting food out quickly.
RobertYohe_88
April 11, 2026
"Quick and Easy Free Food"
Got some free food quickly — no hassle at all. It was simple, fast, and I was kind of surprised how smooth the whole thing went
albertmccullough0017
March 19, 2026
"Missing My Fries"
My fries was missing from the order, but everything else were right and tasted fine.
VivanBlank_15
March 12, 2026
"Surprisingly Good Delivery"
I ordered from buona.com and wasn’t sure what to expect quality-wise, since delivery can be hit or miss. But everything showed up hot, not that lukewarm “it’s been sitting around” kind of hot. Even the fries were still warm, which almost never happens. Really happy with the order overall — definitely a 5-star experience for me.
hello_julie164
February 13, 2026
"Wish the Menu Had a Bit More Variety"
I checked out buona expecting a little more variety, especially compared to other restaurant sites where you can usually find a mix of lighter meals, sides, and different combos. The menu isn’t bad, but it felt like a lot of the options were basically the same few items with small tweaks. If you already know exactly what you want, it’s probably fine, but if you’re browsing and hoping something different catches your eye, it gets boring quickly. I’d love to see more sides and lighter options added.
hello_john684
January 24, 2026
"Nice Staff, But the Timing Was Frustrating"
The staff were friendly enough, but the service was slow. They told me it wouldn’t take long, and then I ended up waiting way longer than expected. It’s frustrating when you’re promised one thing and then it doesn’t really happen.
Meagan_davis72
January 21, 2026
"Use only if this was your experience"
Only use this if it really matches what you had, but the Italian beef had that old-school, authentic feel to it. It tasted like the real deal, and I’d definitely be happy having it again.
jamesprice2435
January 08, 2026
"Always Good Whenever I Order"
I’ve ordered from Buona a few times now, every time it shows up I’m reminded why I keep going back. The beef sandwich is just really satisfying in that simple, no-fuss way where the meat has a lot of flavor, it’s not dried out, and the bread soaks up the juices without the whole thing feeling ruined or soggy. I usually add giardiniera because I like a little heat and crunch, and it makes the sandwich taste even better without overpowering it.

The fries were still good too, which I always appreciate because fries can be hit or miss with delivery. The gravy and juices are kind of the thing that pull the whole meal together, at least for me, because they make everything taste richer and more comforting. It’s not trying to be fancy food or anything, but it’s consistently tasty, filling, and hits the spot, so I’d definitely order again
IrisHernandez
January 08, 2026
"I ordered from buona the packaging was solid…"
I ordered from buona the packaging was solid. The box showed up in good shape, and everything inside was packed tight with no leaks or anything smashed. I’m probably a little picky about excess packaging, so I did think there was more packing material than I personally like. But the food arrived just fine, and for me, that’s the main thing.
Allen_pallan82
December 21, 2025
"Pretty decent lunch stop"
I stopped in for lunch and overall it seemed like a good visit. The restaurant was mostly clean from what I noticed, tables were wiped down and the floor looked fine. The bathroom maybe could’ve used a little more attention, unless I just happened to catch it at an off moment, but it wasn’t bad or anything. The food area looked tidy too. All in all, I’d say it was a good experience...
david1988
December 15, 2025
"A little frustrating to use"
The menu was kind of hard to find at first—actually, not kind of, it took me a while to figure out where things were. Checkout also froze on me once, but after refreshing it worked...

View More Reviews

Have a question about Buona?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.